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Apartments · condos · student housing · offices

A front desk residents can count on.

Log a package in seconds, text the resident, and hand it to the right person. Plus a resident portal and building feeds, on the same site as your notices.

How the mail room works

  1. Step 1

    Scan it in

    The front desk scans the label with a phone, tablet or USB scanner. Commons Kit recognises UPS, FedEx, USPS, DHL and Amazon tracking numbers, and finds the unit as you type a name or number.

  2. Step 2

    Residents hear right away

    Everyone on the unit who asked to be told gets an email or a text with a pickup code. Reminders go out if a package sits too long; quiet hours and STOP replies are respected.

  3. Step 3

    Hand it over with a record

    Scan the package or the resident’s pickup code, see everything waiting for the unit, check who is allowed to collect, and capture a signature or photo.

  4. Step 4

    Know what is on the shelf

    An on-the-shelf list by age and location, end-of-day and shift reports, return-to-sender reminders and a CSV export. Every intake, move and pickup is in the audit log.

Built for

  • Apartment and condo buildings
  • Homeowner associations
  • Student housing and dorms
  • Offices and coworking spaces

Pricing

Residences plans include resident accounts, the package and mail room, building feeds, requests and notices by email and text, priced by the number of units.

Not a residence? The mail room is an add-on for $49 a month ($514 a year) on other plans, and is included in Enterprise.

Compare plans and add-ons